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Personal Development

In this very hectic and stressful world we live in sometimes finding “You” time for your own personal goals and development can seem like an impossible dream.

At 121 we work with you to unleash your potential and make the impossible dream a reality. Your improved confidence is our goal.

Personal Coaching
Career Coaching
Getting the most from Trade Shows

Personal Coaching

Coaching is a modern and rapidly growing method for helping others to improve, develop, learn new skills, find personal success, achieve aims and manage life change and personal challenges. Personal coaching is effective for all situations, whether in personal life, career, sales or corporate and business life. Coaches are hired for very many different and diverse reasons, for example: to climb the career ladder faster; to feel more fulfilled at work and to improve relationships.

SMART Coaching solutions

  • Achieving Your Full Potential
  • Assertiveness
  • Body Language – Impact, rapport & Influencing
  • Self Coaching
  • Communicate brilliantly
  • Dealing with difficult people
  • Personal development essentials
  • Problem solving & decision making
  • Fulfillment
  • Work life balance

Who will benefit: Those seeking to advance individual life skills


Research has shown that sales people who lack training and confidence in themselves or their product are less likely to challenge the client when they say NO.
Recent research from The Results Corporation PLC shows,
60% of clients buy after 5 “No’s” yet
44% of salespeople give up after the first “No,”
22% after the second “No” and
14% after a third “No.”

Training on this point alone typically pays for itself with just 1 sale!

SMART Sales solution

  • Telephone techniques to establish standards & improve efficiency
  • Face to Face intelligent strategies increasing productivity
  • Prospecting to target your focus and maximise results
  • Up selling maximising on sales time and opportunities
  • Cross selling to maximise on your efficiency
  • Networking rapport building to improve relationships and establish leads
  • Trade and Exhibitions effectively promoting your goods and services directly
  • Advanced sales stimulating fresh ideas and improving outcomes
  • Presentations skills essential in a world where “people buy people”
  • Negotiation identifying the win win situations
  • Time management prioritising on what to do and focusing on when to do it

Who will benefit: Those seeking to advance individual business skills

Getting the most from Trade Shows

Don't show up empty-handed. Make sure you're fully prepared to maximise your time at these events.

  • Why are You at the Show?
  • Setting Objectives
  • Logging Enquiries
  • Organising for Success- Preparation and Planning
  • Effective Stand Layout - Attracting Visitors to Your Stand- Stand Location – Traffic Flow
  • Stand Behavior - How Not to Exhibit Yourself
  • Opening Discussions - First Impressions - Selling
  • Selling Benefits - Demonstrating - Presenting Your Exhibits
  • Being Remembered - Making the Show Memorable
  • Handling Difficult Questions - Closing Conversations
  • Competitors at the Exhibition
  • Post Exhibition - Follow-up - Practical Work Action Plan

Who will benefit: Those seeking to advance individual business skills

All of the services can be delivered on a face to face basis, for groups or individuals as well as Web based


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